AI Prompt Templates for SMBs

Act as a customer service manager. Write a professional reply to this customer email:

[PASTE EMAIL HERE]

Guidelines:
- Acknowledge their concern first
- Provide a clear solution or next steps
- End on a positive, forward-looking note
- Keep it under 150 words
- Match my brand tone: [DESCRIBE YOUR TONE]

Based on my business:

Business: [DESCRIBE YOUR BUSINESS]
Products/Services: [WHAT YOU SELL]
Target audience: [WHO YOU SERVE]
Common pain points: [WHAT PROBLEMS YOU SOLVE]

Generate 15 frequently asked questions with helpful, clear answers. Organise by category. Include:
- Product/service questions
- Pricing/payment questions
- Support/process questions

Write a response to this customer complaint:

[PASTE COMPLAINT]

Guidelines:
- Start with empathy (acknowledge their frustration)
- Take responsibility where appropriate (without admitting legal liability)
- Offer a specific, concrete resolution
- Explain what we're doing to prevent this in future
- Provide direct contact for follow-up
- Tone: Professional, warm, solution-focused

Write a cold outreach email:

My offer: [WHAT YOU SELL]
Target: [WHO YOU'RE REACHING]
Their likely pain point: [WHAT PROBLEM THEY HAVE]
My unique angle: [WHY WE'RE DIFFERENT]

Requirements:
- Under 100 words
- One clear pain point addressed
- No salesy language
- Soft CTA (question, not demand)
- Write 3 subject line options

Write an executive summary for my proposal:

Client: [CLIENT NAME]
Project: [PROJECT DESCRIPTION]
Their main challenge: [WHAT THEY'RE STRUGGLING WITH]
Our solution: [WHAT WE'RE PROPOSING]
Timeline: [HOW LONG]
Investment: [PRICE]
Expected ROI: [WHAT THEY'LL GET BACK]

Format: 200-300 words, compelling opening, bullet point highlights, confident close.

Write a LinkedIn post about: [TOPIC]

About me: I'm a [YOUR ROLE] who believes [YOUR PERSPECTIVE]
Tone: [Professional/Casual/Provocative/Educational]

Structure:
- Hook (first line that stops the scroll)
- Personal story or observation
- Key insight or lesson
- Question to drive engagement
- 3-5 relevant hashtags

Max 300 words. Use line breaks for readability.

Repurpose this blog post for social media:

[PASTE BLOG POST]

Create:
1. Twitter/X thread (7-10 tweets)
2. LinkedIn post (300 words)
3. Instagram caption (150 words + hashtags)
4. 5 quote graphics (text for images)
5. 3 potential podcast talking points

Each should stand alone while driving curiosity about the full post.

Write ad copy for: [PRODUCT/SERVICE]

Target audience: [WHO]
Main benefit: [WHAT THEY GET]
Secondary benefits: [OTHER GOOD STUFF]
CTA: [WHAT ACTION YOU WANT]

Create 5 variations:
1. Pain-focused (address the problem)
2. Benefit-focused (promise the outcome)
3. Social proof angle (if applicable)
4. Urgency angle
5. Question-based

Format: Headline (max 30 chars) + Description (max 90 chars) for each.

Summarise this meeting:

[PASTE NOTES/TRANSCRIPT]

Format:
📋 DECISIONS MADE
- [List each decision]

✅ ACTION ITEMS
- [ ] Task (Owner: @Name, Due: Date)

💡 KEY INSIGHTS
- [Important points discussed]

❓ OPEN QUESTIONS
- [Unresolved items]

📅 NEXT STEPS
- [What happens next]

Create an SOP for: [PROCESS NAME]

Context: [WHEN/WHY THIS PROCESS IS USED]
Who performs it: [ROLE]
Tools needed: [SOFTWARE/EQUIPMENT]

Include:
1. Purpose (why we do this)
2. Scope (when to use/not use)
3. Prerequisites (what you need first)
4. Step-by-step instructions (numbered)
5. Common mistakes to avoid
6. Quality checklist
7. Time estimate
8. Who to contact if stuck

Write a job description:

Role: [JOB TITLE]
Company: [COMPANY NAME & BRIEF DESCRIPTION]
Team size: [HOW MANY PEOPLE]
Reports to: [MANAGER TITLE]
Remote/Hybrid/Office: [WORK STYLE]
Salary range: [IF SHARING]

Include:
1. Compelling opening paragraph (sell the opportunity)
2. 6-8 key responsibilities
3. Must-have requirements (be realistic)
4. Nice-to-have skills
5. What we offer (benefits, culture, growth)
6. How to apply

Generate interview questions for: [ROLE]

Key skills needed: [LIST 3-5 SKILLS]
Culture fit factors: [WHAT MAKES SOMEONE SUCCEED HERE]
Red flags to watch for: [WHAT WE WANT TO AVOID]

Create:
- 3 opening/icebreaker questions
- 5 skill-based questions (with follow-up probes)
- 3 behavioural questions (STAR format)
- 2 culture fit questions
- 2 candidate questions we should be ready to answer